Bartlett (901) 213-4401
Oakland (901) 465-5535
​​Contact us with your questions. We want to hear from you!

Do I need to contact my insurance company or repair facility first?


Contact your insurance company if you are making a claim on your vehicle.
If you choose not to make a claim, for any reason, you may come to us for an estimate.

I've been in an accident. What do I do next?


Assess the situation. If someone is hurt, please call 911. If not, call police to start a report. If its a minor accident, move vehicles to safe location away from other motorists.
Exchange personal and insurance information. Call insurance company.
Take pictures of damage on your phone. Some insurance companies provide an APP you can send your pictures directly to them.
Contact us to provide towing
Once you receive claim information from your insurance company, come by our office to sign on all repairs to be started.

FAQ's

Do I have to use the repair facility my insurance company suggests?


No.
You have the right to choose any repair facility that you want to repair your vehicle. If you choose us, we guarantee excellent services.
You are protected by laws to use any repair center of your choice.

Do I have to pay for a rental car?


Check with your insurance company to see the details about a rental car agreement. Most pay a certain amount per day. They will provide a car similar to your own.
*We use Enterprise Rent-a-Car. We will work with your insurance company to have a rental waiting for you.